Oakland Auto Repair

Always there to help

Fantastic, trustworthy service. I could tell Joe had an attention to detail that showed in the organization around his shop. He was straightforward with diagnosing issues with the car, gave me options, and showed a level of customer service rarely seen. When he had to get on the phone with insurance he hopped right on and worked to make my life easier. Would highly recommend.

The VW dealer said our Tiguan's turbocharger failed after 70k miles and quoted us $3,000 to fix it. The service writer even suggested we could buy a new car to replace the vehicle. I took it to F&P for another opinion. After a quick initial inspection, Hung suggested the problem might be solved by replacing a single component of the turbocharger. He said he had encountered the same issue many times before. He diagnosed it correctly. Car is great. Total cost was less than 15% of what the dealer suggested.

Always great

I received an estimate and my car was repaired all on the same day, and I was very impressed with the courtesy shown me and definitely will go back to you for any work I might need.

Joe and Hong are great! The have been helping me keep my 1978 VW Bus on the road for years. I plan on growing old with these guys. :)

Always had a good experience with them. Quick at getting us in and seem to have the health of our vehicle as a priority.

Reliable, trustworthy, great work. Won't sell you what you don't need. Do a good job on what you do need. Flexible and easy to work with. Really know VWs. When I mentioned I had a specific, not so typical kind of air filter, they knew what it was immediately and how to work with it. I shopped around, wanted an alternative to going to the dealership. I carpool into SF every day and anytime I got into a VW I would ask where do you get your car serviced. Fitz & Peters came up multiple times. When I needed my 60K mile service I called them and a couple others recommended and hands down, they were most knowledgeable and reasonable of the ones I called. I've no had the 60K service and an oil change done there. Will definitely continue coming back for my servicing needs.

I was tired of being gouged by the VW dealer, when a local business suggested I visit Fritz and Peters, and I went to them the next time my car needed service. The bill was far better than the same work at the VW dealer, completed in the same day, and friendly service. They're my new garage for my GTI.

Joe and team are the best in the East Bay.