I brought my VW in for a regular service after being very displeased with the service last year at the Oakland dealer. I couldn’t be happier with the personal service I received from Joe. He was very knowledgeable about my car and pulled up all the maintenance suggested by VW for this year’s service. When one of the items seemed more expensive and possibly not really needed yet, he called me to explain it and discuss the pros and cons. I really appreciate the person attention I received and will definitely be bringing my car back here for all future services. My husband will be calling soon for an appointment for his car too! Thanks so much!