Oakland Auto Repair

Mon - Fri: 7:00 AM - 5:00 PM
5

Joe and his team have been my mechanics ever since Oakland Audi referred me to them years ago - and I'm so happy they did - I love them! Joe is a pleasure to deal with, and always calls with an estimate before starting anything - he's clear, concise, and fair - he even tells me when something can "wait" till next time. Any time I have a "small" issue (headlight or fuse replacement as examples) I just pop in and they fix it while I wait - FREE OF CHARGE!! I never thought I'd ever review/recommend a mechanic, but Fritz & Peters has been that good to me over the years...I just had to!

4

We took our VW Jetta to F&P a few years ago after moving into a new neighborhood and needing a dependable mechanic. So far they haven't let us down. They're prompt, they communicate any needed fixes before the do them, they do a good job, and I get the sense they're being fair with me. What more can you ask for? Oh, and they've also referred me to dependable tire and oil change businesses. Big ups for the boys and F&P!

4

These guys recently replaced the timing belt and water pump on my Jetta TDI. The car is running great and I'm happy with the work. Joe was happy to consult with me on parts and they used a kit that I provided. They said they could get it done in a day and they did. This was my first visit and I'll be going back the next time I need repair work done.

5

I had a great experience with Joe. I had taken my car to a higher end VW mechanic in Berkeley for a glow plug problem and they recommended two additional and very expensive jobs ($3800). I had a bad feeling about it and decided to get a 2nd opinion. I took it Fritz and Peters and without me even asking they said they would check the fuel injector to see if a rebuild was neccessary. Joe called and said that he couldn't find any leaks and that if it was his car he wouldn't do the job. He saved me a lot of money and now I have a trusted mechanic to go to.

5

We've been taking our VW bus to Fritz & Peters for over 30 years, first to Joe's father, now to Joe. Service is always excellent, and they never try to do repairs you don't need. I remember Joe's father saying one time, "Don't ask for trouble if it doesn't need fixing." Joe is a straight shooter, just like his father.Sure, it costs money to repair a car, but it also costs money to run a garage. Joe's costs are eminently reasonable in today's market.

5

Jo is a great resource for when my aircooled VW is being temperamental. If you went to the dealer they'd give you a strange look as if you were speaking a foreign language. Sorry dealership for expecting you to have any sort of parts or knowledge on the car (aircooled beetle) that made you so damn successful in the US. I guess they are too busy working on the newer cars that barely last 10 years and can't be bothered with the ones that are 40-50 years old still cranking out the miles. Thats where Jo comes in and can save the day for the old cars still on the road. The "high price" for his work is well worth the years of knowledge that comes with a repair done right the first time.

5

We've been taking our VW Jetta here for the past few years. They are really nice, honest people here. I highly recommend them!They are also near 19th street BART which makes drop off and pick-up convenient.

5

My shop is right next to theirs. On several occasions I have consulted them regarding something my car needed, and they have all ways ordered the correct part and have good information. They hold my UPS deliveries for me! More often than not I see a "art car" in the shop.

4

I'm new to Fritz & Peters, but so far, they seem fine. But this could just be a "lesser of two evils" thing, since getting your car fixed, whether it is at a small shop or at the dealer almost always is more money than you want to pay.A couple months back, my beetle's coolant/water light kept coming on, even after checking coolant levels. I called the dealer and two other shops (one of which was F&P) and they all said the same thing. Since the guy at F&P's seemed most customer-friendly, and there were good reviews on yelp for them, I brought my beloved bug here to get what turned out to be the water pump, fixed. Very expensive, but it probably would have been more costly at the dealer.Shortly after, the "check engine" light came on. Geez. Now what, I thought. I called F&P's and I believe it was Joe who said to me that it was likely an emissions issue, but that it could just be that the gas cap might be on incorrectly. Sure enough, my husband (who rarely drives my car) didn't put the gas cap on tightly enough when he filled the tank--so when I put it back on, all was good. The four star rating is for this tip.They've worked on my car since then too. Not sure if my car is starting to fall apart, if I've been hard on it, or if F&P's is so-so or really good...both times my car has been in there, it has been done the same day, but I didn't get a call from them letting me know it was finished. I wasn't offered a ride anywhere either. Joe is cool to talk to--he seems straightforward and reassuring. The others I've spoken with there could use better customer service skills.

5

Fritz and Peters has been our mechanic for going on a decade, and Joe and his crew have never let us down. Far from it. In fact, they have ALWAYS gone the extra mile for us. They have dropped my wife at work or BART when she's dropped the car off with them, left the car outside for us to pick up after hours, called us to keep us informed as to how the work was progressing, etc. Even when the news is bad -- like when our timing belt broke on vacation and another shady mechanic in a far-off town botched the work on the car -- Joe always delivers it straight, no BS, and helps in any way he can to make it palatable. This is the only mechanic's shop that I've ever known that I wholeheartedly recommend.

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